17.04.09, 4:00 - 4:45 p.m., “More effective aftersales service”
by Klaus-J. Fink, Klaus-J. Fink Seminare.Motivation-, Communication,- Marketing workshop: „If the sales rep takes good care of the customer, the customer will take good care of the sales rep as well.
“ Perfect aftersales service as a springboard for new customers - strengthening existing customer loyalty for more follow-up orders.